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Implementation Consultant

Opportunity: Implementation Consultant

Location: China, Fast React Systems

Fast React Systems is a fully owned subsidiary of Coats Group PLC and is part of the Coats Global Services division which specialises in ‘best in class’ technology based solutions that deliver significant and measurable cost, speed and productivity improvements to manufacturers, sourcing companies, retailers and brands.

Summary of the role:
We are seeking an Implementation Consultant who is a driven individual and will be able to successfully implement, manage and coordinate a portfolio of assigned projects including scheduling visits to meet the demands of project timelines and ensuring that project momentum and deadlines are achieved.

Based in our South China Office, it will be your responsibility to install Fast React products at client facilities, both in China and Overseas to the agreed specification and time frame. You will need to as well as interpret user needs and provide workable solutions to problems as necessary. You will also be required to train end-users on the software, ensuring that program modifications are logged and resolved appropriately to meet project delivery.

Taking ownership, you will ensure that all project management systems are kept up to date, assist the Design and Development team by testing program modifications and bug fixes, as well as ensuring that your personal knowledge of Fast React products are in line with current releases. You will also conduct occasional training sessions with the Professional Services team.

Your Experience and Skills.

- Must be eligible to work in China without requiring a work permit.
- Excellent reading and writing skills in English and Chinese. Preference will be given to those that can also speak Chinese.
- At least 2 years’ experience in the garment/footwear/textile industry as a manager of PPC/Merchandising, Production or IE.
- A strong analytical approach to problem solving.
- Technically adept and capable of learning new software and industries through project exposure and shadowing of experienced consultants
- A good self-learner.
- Ability to listen and interpret user needs (apart from user wants) and provide workable solutions to problems.
- Good communicator with personnel at all levels.
- Self-motivated and capable of working alone, or as part of a small team.
- A willingness to travel throughout China, Thailand and the rest of the world.
- Experience of MS Office products, particularly MS Excel.
- Experience of supply chain planning.
- Experience of software implementation and support.
- A background knowledge of manufacturing and/or sourcing/buying offices.
- Commercial awareness.
- Background knowledge of databases (such as SQL and Access).