Vietnamese
Cổng thông tin nghề nghiệp
Technical Advisory Service Supervisor, Footwear
Địa điểm làm việc:
Ho Chi Minh City, Vietnam
Mã số công việc:
159
Ngày đăng tin:
15/03/2018
Bộ phận:
Technical Services
Role Summary:
This position is responsible for quality technical services to brands and customers in both thread and trims business; do support the sales team to develop a profitable sales argument in favour of the Coats offer for thread and trims by conducting training, seminar, product recommendation, development and trial
Key Accountability:
1. Coats value added technical solutions management
- Managing Coats sewing, embroidery and trims solution activities for customers
- Conducting Thread audit, Trims audit, Training programs, Workshops, Consumption Analysis, Logo Enhancement, etc. coming under Coats sewing, embroidery and trims solutions
2. Business development functions
- Promoting the company’s top of the line products in thread and trims to customers
- Using high level of technical input to build very strong business relationships with development/ production/ quality assurance personnel in customer organization
- Delivering technical presentations & conduct technical seminars to key customers as well as brands in order to build a strong image for Coats technical services
- Supporting to influence Product up-gradation in brands and customers
- Supporting new product launch and penetration in the market place
3. Supporting Sales efforts
- Day to day interaction with the sales team to ensure that everybody works in tandem and towards the same goals
- Advising complaint handling guidance/ assistance for the sales/ QA whenever required
- Training the sales team on technical aspect in the business
4. Team management
- Monitoring and coaching technical personnel in the assigned territory, to identify training and development needs to achieve agreed targets
- Developing visit and route plans to ensure that designated potential and existing customers are visited and provided added value technical support
Education, Qualification and Experience:
1. Essential:
- University degree in Textile, Garment or related majors
- Having a minimum of 3-year experience in supervisory position in apparel industry or related industry
- Interpersonal skills to handle subordinates and peers of different functions and to interact with the customers on quality related matters
- Excellent communication and people skills whether face to face, over the telephone, or in writing
- Confident in dealing with individuals at all levels within an organisation and external customers.
- Having a good judgement and decision making
- Communicate fluently in Vietnamese and English
2. Desirable:
- Sewing machine settings and maintenance
- Chinese communication is preferable