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Technical Advisory Service Executive

Role Purpose:
  • To provide quality technical services to brands and customers in both thread and trims business
  • To support the sales team to develop a profitable sales argument in favour of the Coats offer for thread and trims by conducting training, seminar, product recommendation, development and trial
  • To support Sales team and to assist country technical advisory service manager in achieving agreed results and any other targets within agreed time frames

Principal Accountabilities and Key Activities:

Coats value added technical solutions management
  • Managing Coats sewing, embroidery and trims solution activities for customers
  • Conducting Thread audit, Trims audit, Training programs, Workshops, Consumption Analysis, Logo Enhancement, etc. coming under Coats sewing, embroidery and trims solutions
Business development functions
  • Promoting the company’s top of the line products in thread and trims to customers using the TAS concept
  • Using high level of technical input to build very strong business relationships with development/ production/ quality assurance personnel in customer organization
  • Delivering technical presentations & conduct technical seminars to key customers as well as brands in order to build a strong image for Coats technical services 
  • Supporting to influence Product up-gradation in brands and customers
  • Supporting new product launch and penetration in the market place
Supporting Sales efforts
  • Day to day interaction with the sales person to ensure that everybody works in tandem and towards the same goals
  • Advising complaint handling guidance/ assistance for the sales/ QA whenever required
  • Training the sales team on the technicalities of threads, trims & applications
  • Developing visit and route plans to ensure that designated potential and existing customers are visited and provided added value technical support
Education, Qualifications and Experience:

Essential
  • University degree in garment/textile or related field.
  • Fluently communication in English & Vietnamese
  • At least 3-year experience in apparel industry or related industry with experience in product development,production and team management

Closed date: 11 Nov 2018



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