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Global Account Manager-Zip

Địa điểm làm việc:

Western Europe / Hong Kong / Singapore, China

Mã số công việc:

394

Ngày đăng tin:

13/12/2018

Bộ phận:

Marketing
Role Summary:
The Global Accounts Manager maintains and expands relationships with strategically important large Global and Domestic customers. Responsible for achieving sales quota and assigned strategic account objectives. The Global Accounts Manager represents the entire range of Zip products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Key Accountability:
  1. Ensures that all employees, visitors and processes conform to company environmental, health and safety policies.

  2. Accomplishes Global Accounts human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counselling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

  3. Establishes productive, professional relationships with key personnel in assigned customer accounts.

  4. Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.

  5. Achieves assigned targets for profitable sales volume and strategic objectives in assigned accounts. Meets assigned sales quota in designated accounts.

  6. Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for the Plan period.

  7. Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

  8. Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

  9. Achieves customer objectives defined by company management.

  10. Completes customer account plans that meet company standards.

  11. Maintains high customer satisfaction ratings that meet company standards.

  12. Completes required training and development objectives within the assigned period.

  13. Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.

  14. Closely coordinates Local Sales involvement with customer management.

  15. Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

  16. Promote Opti by technical approach including technical datasheet and advice.

  1. Lead and guide the new zip technical service project.

  2. Build customer’s trust through customer-oriented technical datasheet and give professional zip application advice.Differentiate Opti from rivals with this service in order to secure actual zip programs.

Education, Qualification and Experience:


Essential:

  • A minimum of 8 years working experience in Sales;
  • Excellent technical, inter personal and managerial skills;
  • Excellent written and verbal communication skills and good command of English, Mandarin, Cantonese;
  • Self-motivated, stand up to challenge and willing to work under pressure;
  • Superior team working spirit;
  • Result and customer oriented;
  • Strong business sense and industry expertise.
  • Excellent mentoring, coaching and people management skills.


    Desirable:

    • Working in Multinational Corporation is preferred.
    • Working in zip or textile industry is preferred.